1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("Organiser", "you"), and TFS Worldwide Events LLC-FZE trading as Tixsy.co ("Tixsy.", "we", "us", or "our"), governing your access to and use of the Tixsy.co ticketing platform and related services (the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
2. Service Fees and Payment
2.1 Standard Fee Structure
TBC
2.2 Fee Responsibility
TBC
2.3 Free Events
TBC
2.4 Fee Changes
TBC
3. Organiser Responsibilities
You acknowledge and agree that you are solely responsible for:
- The accuracy, legality, safety, and delivery of your events and all related content.
- Providing clear event descriptions, pricing, and refund policies to Customers.
- Handling customer service enquiries and processing refunds, cancellations, or reschedules in accordance with your stated policies and applicable law.
- Collecting, reporting, and remitting any applicable taxes, including VAT or sales taxes.
- Obtaining and maintaining all required licences, permissions, permits, and insurance for your events.
Tixsy.co does not operate, host, or control events and accepts no responsibility for the acts or omissions of Organisers.
4. Payments and Third-Party Providers
Payments are processed by third-party payment providers such as Stripe or PayPal. Tixsy.co does not store full payment card details and is not responsible for the actions, errors, or downtime of third-party payment providers.
5. Data Protection and Privacy
You acknowledge that you act as the Data Controller for Customer personal data collected through the Service, and that Tixsy.co acts as a Data Processor. Your use of the Service is subject to our Privacy Policy, which forms part of these Terms.
6. Suspension and Termination
We reserve the right to suspend or terminate your access to the Service at any time if you breach these Terms, misuse the platform, or engage in unlawful or fraudulent activity. Termination does not relieve you of any outstanding payment obligations.
7. Limitation of Liability
To the maximum extent permitted by law, Tixsy.co shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunities, arising out of or relating to your use of the Service.
8. Indemnity
You agree to indemnify and hold harmless Tixsy.co, its directors, officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses arising from your events, your breach of these Terms, or your violation of any law or third-party rights.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Ireland and the United Kingdom, without regard to conflict of law principles.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service following any changes constitutes acceptance of the updated Terms.
11. Contact Information
If you have any questions about these Terms, please contact:
TFS Worldwide Events LLC-FZE (Tixsy.co)
Email: support@tixsy.co
